Transfers & Refunds
Transfers and Refunds
Refunds
We do not provide a refund for event tickets or merchandise if you change your mind, however you can transfer your ticket to another person via the ticketing platform until 11pm 31 January 2025.
Transfers of distances
Unfortunately we are unable to transfer distances due to the event selling out.
Transfer of tickets to another runner
Runners who are unable to participate in the event can transfer their entry to another person via the ticketing platform until 11pm 31 January 2025.
Please log into your Race Roster account and click on the transfer button. You will be asked to submit the email address of the new participant.
Once they have completed their registration, the original ticket holder will be refunded minus $5 admin fee.
Instructions can be found here Race Roster
Event cancellation refund policy
If Federal or State or other legal restrictions are imposed resulting in the cancellation of Busselton Runners Club Bay Run, the following will be offered:
50% refund of your ticketed price, returned to the credit card used during purchase.
Where the relevant restrictions only result in a reduction in the number of possible participants and not in a complete cancellation of the event, we reserve the right to allocate the reduction (and cancel runner registrations) in such way as we see fit in order to preserve the safety of competitors and the integrity and continuation of the event. We will try to do this as fairly as we reasonably can. In these circumstances, cancelled runners will be entitled to refunds on the same principles set out above